Privacy policy

Last Updated: March 8, 2026

At Zenva, accessible from zenva.shop, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Zenva and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Personal Information: Name, billing address, shipping address, payment information (processed via Stripe), email address, and phone number.
  • Device Information: IP address, browser version, time zone, and cookie information.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website.
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality.
  • Process your transactions through Stripe (including Visa, Mastercard, American Express, and Discover).
  • Send you shipping updates and order confirmations via FedEx.
  • Find and prevent fraud.

3. Payment Processing & Security

Payment security is a top priority for Zenva. All credit card transactions are processed through Stripe, a leading secure payment gateway.

  • We do not store or collect your payment card details on our servers.
  • Your data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
  • We accept major credit cards including Visa, Mastercard, American Express, and Discover.

4. Cookies and Web Beacons

Zenva uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Behavioral Advertising & Opt-Out

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of targeted advertising by using the links below:

6. Your Rights (CCPA & GDPR Compliance)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Children's Information

Zenva does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

9. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us: