Payment Policy

Last Updated: March 8, 2026

At Zenva, we ensure a secure and seamless payment experience for all our customers purchasing our Wall Arts and Table Organizers.

1. Accepted Payment Methods

We accept the following secure payment methods through our payment processor, Stripe:

  • Credit/Debit Cards: Visa, Mastercard, American Express (AMEX), JCB, Discover, Diners Club.
  • Digital Wallets: Apple Pay, Google Pay (G Pay).

All transactions are processed in USD (United States Dollars).

2. Payment Security & Encryption

Your financial security is our top priority.

  • SSL Encryption: Our website uses 128-bit SSL (Secure Sockets Layer) technology to encrypt your personal and credit card information during transmission.
  • PCI Compliance: We are PCI DSS compliant, ensuring that your payment data is handled with the highest industry security standards.
  • Stripe Integration: We do not store your credit card information on our servers; all payments are handled securely by Stripe.

3. Payment Authorization & Charges

When you place an order, your payment method is authorized and charged immediately for the total amount. This includes the product price and any applicable sales tax. We offer Free Shipping on all orders, so no shipping fees will be added.

4. Billing Accuracy

To avoid delays or cancellations, you agree to provide current, complete, and accurate billing and contact information. If our system flags a transaction as high-risk, we may contact you for further verification before processing the order.

5. Sales Tax

Sales tax will be applied to orders where required by United States law. The final amount, including tax, will be clearly displayed at checkout before you complete your purchase.

6. Fraud Prevention

Zenva reserves the right to cancel any order that appears fraudulent or unauthorized. We use automated fraud detection tools to monitor transactions for suspicious activity to protect our customers.

7. Contact Information

If you encounter any issues during the checkout process, please reach out to our support team:

Store Name: Zenva

Support Email: support@zenva.shop

Phone Number: +1 (360) 729-9092

Business Address: 2420 Columbia House Blvd, Vancouver Washington 98661, United States

Support Hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT)